Kingston Air is an authorised service and warranty agent for Rinnai, Brivis, Carrier, Toshiba, Panasonic, Haier & GREE. We carry out warranty repairs, routine servicing, and new installations for Melbourne homes — and we're VEU-accredited to help you claim government rebates.
Replace your old gas ducted heater with a brand-new Carrier 17.5kW 4-Room Multi-Head Reverse Cycle System — heating AND cooling in every room, all year round.
*Single-storey homes, standard installation, condenser within 15m of switchboard. Price after VEU rebate applied at invoice, subject to VEU eligibility. Non-standard scope quoted at free assessment.
Kingston Air is an authorised service and warranty agent for seven leading HVAC manufacturers. When you book us for a repair or service, your manufacturer's warranty remains fully valid — no grey areas, no voided cover.
We are appointed directly by each brand to carry out in-warranty service work. Your warranty protection is guaranteed.
We focus entirely on residential homes across Melbourne's South East, Eastern suburbs, Bayside and Mornington Peninsula — giving you expert, local service without the call centre.
With many years of experience in the industry, full licensing, and genuine advice — authorised by the industry-leading brands you trust most.
Authorised to carry out warranty work for Rinnai, Brivis, Carrier, Toshiba, Panasonic, Haier and GREE — your manufacturer's warranty remains fully valid.
ARCtick L134557 · BPC 116835 · RTA AU44507. Every job is fully insured and compliant with Australian standards.
Detailed written service reports after every visit — essential for warranty claims, property sales and insurance records.
We tell you what your home actually needs — not the most expensive option. Trusted by Melbourne families across the South East, Eastern, Bayside and Peninsula.
Prompt arrivals and efficient work — most repairs and services completed in a single visit, minimising disruption to your day.
Registered VEU provider. We manage your rebate claim from start to finish and ensure you get the maximum amount possible.
Split systems, multi-head and ducted reverse cycle — supply, installation, servicing and authorised warranty repairs for Melbourne homes.
Supply, installation and authorised servicing of wall-mounted split systems. We supply and service industry-leading brands including Rinnai, Toshiba, Carrier, Haier, Panasonic and GREE.
Authorised Agent VEU EligibleOne outdoor unit connected to multiple indoor heads across separate rooms. Independently zoned, energy-efficient, and eligible for VEU rebates.
Authorised Agent VEU EligibleWhole-home heating & cooling through ceiling ducts. Smart zone control, smartphone integration, and whisper-quiet performance.
Authorised Agent VEU EligibleIn-warranty repairs for all 7 authorised brands — carried out to manufacturer standard, protecting your warranty cover. Routine servicing available year-round.
Warranty ProtectedKeep your system running at peak efficiency with a professional annual service. Includes filter clean, coil inspection, refrigerant check and performance test.
All Brands ServicedSwitching to a high-efficiency reverse cycle system? We handle all VEU paperwork and lodgement — rebates of up to $7,000 applied directly to your invoice.
Up to $7,000 BackAnnual heating running costs for a 100m² Melbourne home, based on Sustainability Victoria's official figures (updated July 2025).
Unzoned, Melbourne climate, 100m² home
Melbourne climate, 100m² home — VEU eligible
Source: Sustainability Victoria — Calculate heating running costs, updated July 2025. Based on Melbourne climate, 100m² pre-2005 house. Actual costs vary by home size, insulation and usage.
The VEU program provides upfront rebates when replacing gas heating with energy-efficient reverse-cycle systems. As an accredited provider, we apply the discount directly — you pay less on the day.
We confirm your eligibility and recommend the right system. No obligation, no pressure — just clear advice.
Our licensed technicians install your new reverse-cycle system and remove the old gas appliance responsibly.
As an accredited VEU provider, we create your Victorian Energy Efficiency Certificates and deduct the rebate upfront — no paperwork for you.
Rebate amount varies by system & circumstances
Who is eligible?
"Our Brivis warranty repair was handled perfectly — Kingston Air are the authorised agent so the fix was covered in full. Came out same day, no drama at all."
"Kingston Air installed our new Panasonic multi-head system and handled the VEU rebate paperwork. Professional, honest, and incredibly efficient. Highly recommend."
"Rinnai warranty issue resolved without any hassle. As an authorised agent, they knew exactly what to do. Friendly, professional, and true to their word."
"Switched from gas to a Carrier ducted reverse cycle through Kingston Air. They sorted the VEU rebate and the whole install was done in a day. Couldn't be happier with the savings."
"Toshiba split system installed superbly — clean, tidy and exactly on time. Kingston Air really know their stuff and their prices are fair. We'll use them again."
"Used Kingston Air three times across different properties now. Always reliable, always excellent value, and their knowledge of warranty repairs for our GREE units is second to none."
Need a warranty repair, routine service, new installation, or want to find out about VEU rebates? Fill out the form and we'll be back to you within a few hours.
🔒 Your details are kept private. No spam, ever.